Billing and Receipts

One-time payment: there is no subscription to cancel

There is no subscription

The Pro licence is a one-time payment, not a subscription. The checkout is created in Stripe's one-time payment mode, and the server knows only two plans: the free trial and the lifetime licence. There is no renewal date, no recurring charge, and nothing to cancel.

Checking your licence

  1. In Speakly, open Settings
  2. Open Account to see the plan badge: PRO LIFETIME, FREE TRIAL with the days left, or TRIAL EXPIRED
  3. Open Plans and Billing to see the plan cards; with the licence active, the Pro card shows Current Plan

Receipts and invoices

Speakly has no billing-history screen: the app does not list invoices. The payment is processed by Stripe using the email address on your Speakly account, so the payment record sits with Stripe. To request a copy of the receipt, email support@tryspeakly.com.

What the Stripe portal is for

Stripe's customer portal covers the payment data attached to your Stripe customer record: payment method and past payments. It cancels nothing here, because there is no recurring charge. The current app version has no button that opens it; ask support for a link if you need it.

Refunds
Refunds are handled by email: write to support@tryspeakly.com.
Billing and Receipts — Speakly